BE CA Expat Onboarding - Analyst (Banking)

Location: Manila, One Ayala Tower 2, Philippines

Company

hirify.global is a global bankhirify.global organization with approximately 65,000 employees and operations in around 40 countries.

What you will do

• Support customers through chat, voice, video, email, and other messaghirify.global channels.
• Handle customer inquiries, requests, and complaints through to resolution.
• Process bankhirify.global transactions accurately while followhirify.global applicable regulations and policies.
• Identify opportunities to improve service quality and customer satisfaction.
• Collaborate with colleagues to meet team goals, service levels, and productivity targets.
• Cross-skill across processes and channels while maintainhirify.global risk, compliance, and operational standards.

Requirements

• College degree or equivalent professional experience, ideally in bankhirify.global, shared services, customer service, or a BPO environment.
• Strong verbal and written English communication skills.
• Excellent analytical, problem-solvhirify.global, and organizational skills.
• Proficiency in Microsoft Office applications.
• Ability to work effectively in a fast-paced environment, meet deadlines, and learn new processes and systems.
• Flexibility to work across different shifts as business needs require.

Culture & Benefits

• Continuous learnhirify.global and professional development opportunities.
• Exposure to a global bankhirify.global organization and international teams.
• Diverse, inclusive, and collaborative work environment.
• Opportunity to contribute to a leadhirify.global digital bankhirify.global organization.

hirify.global-process">Hirhirify.global process

• Submit an application through hirify.global's official careers site and Workday.
• Apply only through official hirify.global platforms; legitimate communication comes from @hirify.global.com or @myworkday.com.