Sample Coordinator III

Location: SIMZ Pudong, Shanghai, China

Company

hirify.global provides laboratory services, diagnostics, data, and technology solutions for healthcare providers, researchers, pharmaceutical companies, and health systems.

What you will do

• Coordinate the entry, tracking, labeling, shipping, receipt, inventory, and disposition of standards, blank matrices, and samples.
• Maintain accurate sample tracking systems, paperwork, logbooks, and environmental monitoring records in accordance with SOPs and regulatory requirements.
• Resolve sample, process, and customer issues independently and communicate discrepancies or receipt confirmations to internal and external clients.
• Lead daily workload planning, train new employees, direct less experienced staff, and organize after-hours sample receipt coverage when required.
• Support audits, client visits, regulatory inquiries, procurement of laboratory supplies, and the preparation of SOPs, protocols, methods, or reports.
• Participate in process improvement initiatives and may perform routine instrument calibration and maintenance.

Requirements

• Bachelor’s degree in biology, chemistry, pharmacy, pharmaceutical analysis, or a related field.
• At least 4 years of experience in sample coordination and management.
• At least 3 months of experience using computer and office applications such as Microsoft Word, Excel, Access, and Outlook.
• Strong attention to detail, accuracy, confidentiality, documentation, communication, and customer service skills.
• Ability to use department-specific software, identify customer service needs, and resolve conflicts effectively.

Culture & Benefits

• Work in a laboratory environment supporting healthcare, research, and pharmaceutical operations.
• Opportunities to contribute to process improvement and collaborative team initiatives.
• Equal opportunity workplace committed to inclusion and non-discrimination.