International Health Certificate Project Specialist (Veterinary Technician)

Location: Plantation, Florida or Ocala, Florida, United States; minimal travel required.

Company

hirify.global operates a pet healthcare and e-commerce platform focused on improving pet health compliance and customer service.

What you will do

• Serve as a subject matter expert and operational resource for the International Health Certificate program.
• Manage case progression, review pet medical records and travel documents, and identify missing information, discrepancies, and timeline risks.
• Research domestic and international pet travel requirements and translate regulatory rules into actionable next steps.
• Support veterinarians and veterinary professionals with complex cases, documentation questions, and regulatory requirements.
• Monitor workflows and operational trends, identify quality risks, and support continuous improvement of IHC procedures and reference materials.
• Partner with Veterinary Services, Veterinary Operations, veterinarians, and cross-functional teams to resolve cases and improve program scalability.

Requirements

• Active Veterinary Technician license or certification, such as CVT, LVT, or RVT, in good standing.
• Associate or bachelor's degree in Veterinary Technology from a NAVTA- and/or AVMA-CVTEA-accredited program, or equivalent.
• At least 2 years of hands-on experience supporting DVMs with International Health Certificates and at least 3 years of small-animal veterinary or equivalent industry experience.
• Strong knowledge of medical record review, vaccination and microchip requirements, diagnostic testing, travel timelines, and regulatory documentation, including APHIS, GVL, and VEHCS.
• Ability to independently research complex requirements, manage multiple time-sensitive cases, identify compliance risks, and communicate clearly with veterinary and cross-functional partners.
• Full-time availability is required, with schedules that may include evenings, weekends, and holidays; a quiet workspace, high-speed internet, and backup Wi-Fi via hotspot are also required.

Nice to have

• At least 1 year of experience as a lead veterinary technician, shift supervisor, or veterinary practice manager.
• Experience with AI tools, training models, or Trello.

Culture & Benefits

• Customer-focused work supporting veterinary professionals, pet parents, and pets.
• Collaboration with veterinary, operations, and cross-functional teams.
• Self-development courses and required compliance training.
• Fast-paced environment requiring adaptability, curiosity, accountability, and independent decision-making.