Operations & Communications Assistant

Location: Remote; fixed working hours from 10:00 to 18:00 UAE time, with the prospect of relocation to Dubai after 6 months of successful work.

Company

hirify.global is a Dubai-based accounting and business setup firm helping entrepreneurs incorporate, operate, and manage tax filing for companies in the UAE.

What you will do

• Monitor and manage daily communications across Telegram, WhatsApp, LinkedIn, Instagram, and other company channels.
• Make follow-up calls to clients, prospects, and relevant authorities.
• Process incoming inquiries, route information to the appropriate departments, and maintain client updates.
• Record communications, tasks, and documentation accurately in CRM systems.
• Coordinate team tasks, enforce deadlines, and escalate issues when needed.
• Monitor client questions and needs to improve satisfaction and retention while supporting accounting and operations teams.

Requirements

• Strong interpersonal and professional communication skills with diverse clients.
• Extensive customer-facing experience and a professional business tone.
• Experience with CRM systems and knowledge of sales funnel principles.
• Fluent English and strong written Russian are required for client communication.
• Confidence in direct phone communication as a core daily responsibility.
• Self-motivated, outgoing, proactive, and interested in sales and customer service growth.

Culture & Benefits

• Remote work in an international team.
• Fixed working hours from 10:00 to 18:00 UAE time.
• Salary paid in USD or AED.
• Prospect of relocation to Dubai after 6 months of successful work.
• Work focused on honesty, clarity, and care for clients.