Case Manager | Personal Injury

Location: Onsite at 5770 Hoffner Avenue, Suite 101, Orlando, Florida, United States; Monday–Friday, 9:00 AM–5:30 PM

Salary: USD 25–28 per hour

Company

Personal injury law firm providing legal representation and client support for injured individuals.

What you will do

• Manage a caseload of personal injury clients from intake through case progression.
• Handle bodily injury, pre-litigation, property damage, PIP, subrogation, and attorney lien matters.
• Identify and submit cases for Full Demand, Quick Demand, Global Demand, and attorney evaluation.
• Communicate with clients, insurance adjusters, and carriers regarding claims and case status.
• Request, organize, and monitor medical records, bills, treatment updates, and supporting documentation.
• Maintain accurate case activity and insurance information in Litify and prepare files for attorney review or discharge.

Requirements

• Bilingual English/Spanish communication is required.
• At least one year of experience as a personal injury case manager in a plaintiff personal injury law firm.
• Experience with bodily injury claims, pre-litigation case management, property damage, PIP, medical records and bill collection, insurance communications, subrogation, attorney liens, and demand preparation.
• Proficiency with Litify, Salesforce, or a similar case management system.
• Strong client communication, organization, and independent high-volume caseload management skills.
• Employment requires verification of identity and authorization to work in the United States.

Culture & Benefits

• Collaborative, growth-oriented, and high-accountability work environment.
• Professional development, continuing education, and tuition assistance.
• Medical, dental, vision, hospital, life, and disability insurance plans.
• 401(k) retirement plan with pre-tax and Roth contributions.
• Health and dependent care spending accounts, employee assistance program, paid time off, and paid holidays.