10 дней назад
Professional Services Intern (Data Protection) - Summer 2027
20 - 25$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Professional Services Intern (Data Protection): Supporting Technical Account Managers and Enterprise Architects with customer check-ins, account summaries, health metrics, documentation, and cross-functional projects focused on data protection and resilience solutions. Focus on learning technical relationship management, preparing customer engagements, analyzing account trends, and building foundational knowledge of cloud and enterprise IT infrastructure.
Location: Hybrid in the Alpharetta, Georgia office 2–3 days per week; 10-week program from June through August 2027.
Salary: $20–$25 USD per hour.
Company
provides data protection, data resilience, security posture management, and AI trust solutions for organizations worldwide.
What you will do
- Shadow Technical Account Managers during customer check-ins and business reviews.
- Shadow Enterprise Architects while preparing and delivering customer engagements.
- Prepare account summaries, meeting notes, status reports, and customer-facing materials.
- Track customer health metrics, open issues, and follow-up actions.
- Organize documentation, knowledge base articles, and internal resources.
- Collaborate with Support, Sales, and Engineering on cross-functional projects and identify useful account trends.
Requirements
- Currently pursuing a degree in Business, IT, Communications, or a related field, or equivalent experience.
- Strong written and verbal communication skills.
- Genuine interest in technology and customer relationships.
- Ability to learn new tools and software quickly.
- Detail-oriented approach with strong organizational and time-management skills.
- Curious, collaborative mindset and willingness to ask questions and learn on the fly.
Nice to have
- Prior knowledge of data protection, cloud, or IT infrastructure concepts.
Culture & Benefits
- Paid 10-week summer internship with onboarding led by the University Relations team.
- Weekly professional development sessions, networking events, and social activities.
- Mentorship from experienced Technical Account Managers and Professional Services leadership.
- Tech stipend for workspace setup.
- Eight hours of paid volunteer time through the Cares Program.
- Potential path to a full-time Technical Account Manager or Professional Services role after graduation.
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