Retail Operations Project Manager

Location: London, England; hybrid and flexible working environment.

Company

hirify.global is a global branded footwear and apparel company focused on inclusive culture, strong brands, and positive community impact.

What you will do

• Lead retail operations projects across the EMEA region from planning through launch and post-project review.
• Support new store openings, pop-ups, relocations, refits, and operational improvement initiatives.
• Create project plans, critical paths, milestone trackers, dashboards, communication tools, and action logs.
• Coordinate Retail Operations, Retail Expansion, Facilities, IT, Finance, Marketing, Visual Merchandising, Supply Chain, People teams, and store leadership.
• Manage timelines, budgets, operational standards, stakeholder expectations, and accountability across multiple workstreams.
• Identify efficiencies, improve project management processes, and share best practices across the business.

Requirements

• Experience supporting or leading retail projects, store operations initiatives, or multi-site programmes.
• Experience with new store openings, store relocations, refits, pop-ups, retail events, or operational improvement projects.
• Experience working cross-functionally with retail operations, facilities, IT, finance, marketing, or supply chain teams.
• Strong project management, organisational, stakeholder management, communication, and influencing skills.
• Ability to manage multiple priorities, stakeholders, deadlines, and workstreams in a dynamic retail environment.
• Confidence using Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Teams.

Culture & Benefits

• Inclusive and equitable workplace that values diverse backgrounds, experiences, and identities.
• 27 days of holiday plus bank holidays.
• Half-day Fridays when weekly work is completed.
• Competitive compensation programmes, bonuses, employee discounts, volunteering opportunities, and other perks.
• Personal and professional development support, including a Global Mentorship Programme.
• Hybrid and flexible working environment.