Incident Response Manager - Privacy

Location: San Francisco, CA or New York City, NY; hybrid policy requires staff to be in one of the offices at least 25% of the time, with some roles requiring more office time.

Annual salary: $290,000–$365,000 USD

Company

Anthropic builds reliable, interpretable, and steerable AI systems designed to be safe and beneficial for users and society.

What you will do

• Own the end-to-end privacy incident management program, including detection workflows, escalation paths, communications, remediation tracking, playbooks, and training.
• Act as incident commander for privacy incidents and establish incident commander rotations across privacy.
• Drive post-incident accountability by assigning, tracking, and closing tactical fixes and systemic improvements across teams.
• Analyze incident trends, recurring root causes, and organizational risks; define KPIs and report findings to leadership.
• Partner with engineering, infrastructure, security, product, Privacy Legal, and Privacy Program teams on preventive improvements, breach assessments, communications, and executive or board reporting.
• Lead post-mortems, retrospectives, tabletop exercises, and cross-functional privacy awareness initiatives.

Requirements

• Experience leading or building incident response programs at a technology company, preferably in a high-growth or security-intensive environment.
• Demonstrated ability to turn incident data and post-mortems into implemented cross-functional systemic fixes.
• Experience building operational processes from the ground up and driving accountability without direct authority.
• Strong analytical, organizational, communication, and data-driven prioritization skills.
• Comfort participating in on-call responsibilities and leading high-severity privacy incidents, including off-hours response.
• Bachelor’s degree or equivalent education, training, and experience in a relevant field.

Nice to have

• 7+ years of experience in technical program management, incident management, or security/privacy operations.
• Familiarity with GDPR, CCPA, HIPAA, breach-notification obligations, and working with legal counsel under privilege.

Culture & Benefits

• Collaborative environment focused on reliable, trustworthy, and steerable AI systems.
• Flexible working hours and office-based collaboration.
• Competitive compensation, optional equity donation matching, generous vacation, and parental leave.
• Visa sponsorship is available, with immigration lawyer support, subject to role and candidate eligibility.