Manager, Customer Master Data & Governance

Location: Chicago, United States

Salary: $104,400–$161,760 per year, depending on location, skills, knowledge, and experience.

Company

hirify.global is a diversified industrial technology manufacturing company developing solutions for the safe and efficient transfer of electrical energy across industrial, transportation, and electronics markets.

What you will do

• Lead the customer master data governance program, including policies, business rules, data quality standards, hierarchy governance, and market classifications.
• Serve as the business owner and functional lead for the Informatica Customer Master Data platform.
• Define platform roadmaps, enhancement priorities, business requirements, and new data source onboarding processes.
• Lead global customer data stewardship operations, service levels, metrics, controls, and escalation processes.
• Test and validate Informatica enhancements in development and test environments, support user acceptance testing, and confirm readiness for deployment.
• Evaluate AI-driven capabilities for entity resolution, matching, deduplication, enrichment, and stewardship productivity.

Requirements

• Bachelor’s degree in Business, Information Systems, Data Management, Analytics, or a related field.
• 5–7 years of experience in Master Data Management, Data Governance, Customer Data Management, Data Quality, or a related discipline.
• Experience with Informatica MDM, Customer 360, or a comparable master data management platform.
• Working knowledge of SQL for querying, analyzing, and validating customer master data.
• Strong understanding of customer data governance, stewardship, hierarchy management, matching and merging, and data quality processes.
• Strong communication, leadership, analytical, prioritization, and problem-solving skills, with the ability to work across business, IT, technical, external partner, and stewardship teams.

Culture & Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match and annual contribution.
• Paid time off and 11 holidays.
• $900 Lifestyle Spending Account.
• Tuition reimbursement of up to $20,000.
• Lean Six Sigma certification, career development opportunities, and life, disability, and voluntary insurance options.