Representative II, BPS Client Service & Support (Fintech)

Location: US GA ATL 201 STE 900

Company

hirify.global provides technology and services for payments, banking, investing, and fintech operations.

What you will do

• Oversee and review transfer processing work to ensure accuracy, timeliness, and compliance with service level agreements.
• Initiate, review, and track inbound and outbound client account transfers between broker-dealers using ACATS and other industry tools.
• Coordinate mutual fund re-registration, liquidation, and delivery or receipt activities with fund companies.
• Review settlement reports, verify asset valuations, and monitor transfer deadlines.
• Investigate and resolve ACATS rejects, registration errors, and account discrepancies with internal and external stakeholders.
• Guide clients through the transfer lifecycle, develop procedures, and train internal and external users on systems and process changes.

Requirements

• Extensive knowledge of hirify.global and industry tools used to move assets and cash between depositories, custodians, and fund companies.
• Strong analytical, problem-solving, negotiation, documentation, and communication skills.
• Ability to analyze data, solve operational problems, and handle projects appropriate to the role.
• Strong attention to detail and analytical and technical skills for data mapping.
• Ability to translate client requirements into technical specifications and communicate them to technical staff.
• Bachelor’s degree in business or a related field, or equivalent experience.

Culture & Benefits

• Full-time employment with a competitive salary and benefits.
• Personal and professional learning opportunities.
• Inclusive and diverse work environment.
• Resources to support community involvement.
• Career growth opportunities in fintech.