Operations Human Resources Manager (Retail)

Location: Palma de Mallorca Airport, Spain

Company

hirify.global operates travel retail and food and beverage businesses across airports, motorways, cruise ships, ports, and railways in 73 countries.

What you will do

• Partner with retail operations leaders and managers on day-to-day people matters and HR decision-making.
• Implement global and local HR strategies, policies, organizational changes, and employee development initiatives.
• Manage employee relations, labor relations, union and employee representative interactions, disciplinary processes, and dispute resolution.
• Monitor employee absences and support compliance with company policies, labor regulations, and Health & Safety requirements.
• Coordinate training activities and workforce planning, including staff roster preparation and operational HR administration.
• Manage airport credential applications and access requirements for employees and visitors.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or a related field.
• At least 3 years of Human Resources experience, preferably in retail, hospitality, logistics, or another operational environment.
• Knowledge of employee relations, labor legislation, and HR best practices.
• Experience working with unions and employee representatives, plus strong stakeholder management and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced, multi-site operational environment.
• Fluent Spanish and English communication skills are required.

Nice to have

• Experience in multi-site operations or airport environments.

Culture & Benefits

• Work in an international organization with employees representing more than 150 nationalities.
• Collaborate across travel retail and food and beverage operations in multiple channels and locations.
• Access a culture focused on teamwork, development, innovation, and employee experience.
• Contribute to sustainability and social responsibility initiatives.