CRM Technology Specialist (Braze)

Location: Amsterdam, Netherlands; hybrid workplace

Company

Marketing organization focused on analytics, BI, CRM, and central planning.

What you will do

• Translate business and campaign needs into technical designs and implementations across Braze.
• Set up and maintain data flows, REST APIs, webhooks, connectors, and event-driven integrations.
• Build multi-channel workflows, personalization logic, Liquid templates, audience segments, real-time attributes, event metrics, and streaming audiences.
• Provide technical support, resolve data issues, and handle complex campaign edge cases.
• Monitor campaign performance, email deliverability, inbox placement, message health, and event-processing integrity.
• Document workflows and integration diagrams while sharing technical knowledge with CRM marketing teams.

Requirements

• At least 3 years of experience building technical CRM solutions, data integrations, and automated journeys.
• Hands-on experience with Customer Data Platforms and Customer Engagement Platforms.
• Practical skills in SQL, JavaScript, HTML, CSS, and Liquid templating or dynamic scripting.
• Understanding of real-time API integrations, webhooks, data layers, event-driven architecture, and email deliverability.
• Clear communication skills in English for collaboration across international teams.

Nice to have

• Official Braze or Tealium certification.
• Experience with mobile app data integrations, SDKs, AWS, or Snowflake.
• Experience working in Agile or Scrum environments or handling legacy CRM migrations.

Culture & Benefits

• Permanent employment with a 9-month fixed-term assignment.
• Hybrid work arrangement in Amsterdam.
• Cross-functional collaboration across CRM marketing, data, and campaign teams.
• Opportunities to improve data architecture, campaign execution, and technical knowledge sharing.