Microsoft Dynamics Administrator

Location: Hybrid in Leiden, Zuid-Holland, Netherlands

Company

hirify.global operates an international Group IT organisation supporting entities across Europe through a federal model of Group IT and local IT teams.

What you will do

• Administer, configure and maintain the Microsoft Dynamics environment, including users, roles, permissions, security and platform health.
• Provide Level 2 support, troubleshoot functional, technical and integration issues, and coordinate complex incidents with Microsoft, implementation partners and external providers.
• Configure and customise workflows, forms, views and business rules, and automate business processes using Microsoft Power Platform and Power Automate.
• Manage application configuration, releases, changes, testing, documentation and production handover according to Group IT processes.
• Support integrations and data flows between Dynamics and the wider application landscape, including Salesforce and MuleSoft Anypoint.
• Contribute to the Dynamics roadmap, application architecture, security governance, resilience, audit support and future deployments across hirify.global entities.

Requirements

• At least 3–5 years of hands-on experience administering or supporting Microsoft Dynamics in a production environment.
• Strong experience with configuration, user administration, roles and permissions, plus a good understanding of Dynamics application lifecycle and environment management.
• Experience troubleshooting application and integration issues, with an understanding of APIs, data flows and application integrations.
• Experience with Microsoft Power Platform, particularly Power Automate.
• Experience working with external implementation or support partners.
• Good understanding of IT service management, including incident, problem and change management.
• Ability to document configurations, operating procedures and technical solutions.
• Strong analytical and problem-solving skills.
• Professional working proficiency in English.

Nice to have

• Microsoft Dynamics or Dynamics 365 certifications.
• Experience with Dynamics 365 Finance or ERP environments, Microsoft Dataverse, Power Apps or the wider Power Platform ecosystem.
• Knowledge of Azure, Microsoft Entra ID, REST APIs, middleware or integration platforms.
• Experience integrating ERP solutions with CRM, finance, procurement or billing systems.
• Experience with MuleSoft Anypoint or comparable integration platforms.
• Knowledge of ITIL practices.

Culture & Benefits

• Work in an international Group IT organisation supporting multiple countries and local IT teams.
• Combine operational ownership of a business-critical application with transformation projects.
• Collaborate with Finance, Group IT Applications, Infrastructure, Security, Project Management teams and external partners.
• Contribute to improving support, administration, documentation, testing and change-management practices.