11 дней назад
HR Service Delivery Generalist I, Central Europe
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Service Delivery Generalist I, Central Europe (HR Service Delivery): Managing and resolving HR inquiries and cases across the employee lifecycle with an accent on policy interpretation, case prioritization, and consistent service delivery. Focus on end-to-end case management, identifying recurring issues, improving HR processes, and maintaining knowledge documentation and workflows.
Location: Stargard, Poland
Company
is a global science and technology company operating across life sciences, diagnostics, and biotechnology.
What you will do
- Independently manage and resolve standard and moderately complex HR inquiries and cases across the employee lifecycle.
- Interpret HR policies and processes, determine appropriate resolutions, and escalate issues when necessary.
- Own end-to-end case management, prioritization, and timely delivery of consistent service outcomes.
- Identify recurring issues and contribute to process improvement, standardization, and operational excellence initiatives.
- Collaborate with HR Specialists and People Partners on complex cases.
- Maintain and enhance HR knowledge documentation and workflows.
Requirements
- 2–4 years of HR experience or equivalent experience.
- Ability to independently manage HR cases and apply judgment within defined policies.
- Proficiency in HR systems, case management tools, and workflows.
- Strong problem-solving skills and ability to manage multiple priorities.
- Demonstrated ability to deliver consistent, high-quality outcomes in a fast-paced environment.
- Bachelor’s degree preferred or equivalent experience.
Culture & Benefits
- Full-time employment under a standard employment contract.
- Competitive salary with an additional bonus in line with company policy.
- Private medical care and life insurance.
- Meal co-financing, sports and cultural activity support, and Company Social Fund benefits.
- Professional development funding for training, higher education, and language courses.
- Confidential psychological, legal, and financial counseling through the Employee Assistance Program for employees and their family members.
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