12 дней назад
Client Services Representative
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Services Representative (Healthcare Analytics): Managing client relationships and service delivery in a hybrid Almaty role with an accent on client communication, data analysis, and pharmaceutical-industry expertise. Focus on analyzing client trends, preparing presentations and reports, and coordinating internal teams to solve client needs.
Location: Hybrid role based in Almaty, Kazakhstan
Company
provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.
What you will do
- Serve as the primary point of contact for clients and manage inquiries and requests.
- Analyze client data to identify trends and opportunities for improvement.
- Collaborate with internal teams to deliver solutions that meet client needs.
- Build and maintain long-term client relationships based on trust and satisfaction.
- Prepare and deliver client presentations, trainings, and reports demonstrating service value.
Requirements
- Bachelor’s degree in a relevant field.
- 3–7 years of experience in client services or a related client-facing role.
- Proficiency in Russian and English is required.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Ability to work independently and collaboratively.
- Experience with data platforms, business intelligence tools, issue-tracking systems, Power Query, DAX, or Python.
Nice to have
- Experience in the pharmaceutical industry.
- Kazakh language skills.
Culture & Benefits
- Opportunity to work in the healthcare and life sciences sector.
- Exposure to clients and opportunities for career growth.
- Supportive and dynamic team environment.
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