Senior Merchandising Consultant (Italy)

Location: Italy; hybrid role. Willingness to travel up to approximately 25% is required.

Company

hirify.global provides an AI-enabled supply chain and commercial planning platform for retailers and manufacturers, covering demand forecasting, replenishment, merchandising, pricing and promotions, assortment, space planning, and production planning.

What you will do

• Deliver customer engagements across category management solutions throughout discovery, process design, configuration, testing, user acceptance testing, and go-live.
• Lead discovery and process design workshops, bringing merchandising best practices and helping customers define effective future-state processes.
• Configure the platform according to customer strategy while collaborating with technical consultants on backend complexity.
• Use AI-assisted tooling to create configurations, queries, dashboards, and lightweight automations.
• Establish KPI baselines, develop analytical queries, and provide performance tracking and business case realization reporting.
• Support change management, training, user adoption, stakeholder relationships, and pre-sales activities such as demos, RFI responses, benefit analysis, and ROI development.

Requirements

• 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or a related function at a retailer or supplier.
• Practical understanding of category management decisions, tradeoffs, and connections with buying, finance, supply chain, and marketing.
• Experience leading customer-facing consulting, implementation, or internal program engagements.
• Strong analytical and problem-solving skills, including comfort working with large datasets and communicating value.
• Ability to translate customer strategy into software configuration and lead people through change.
• Fluent English and Italian; willingness to use AI-assisted tooling and travel up to approximately 25%.

Nice to have

• Experience implementing or supporting enterprise software through a full project lifecycle.
• Familiarity with AI-assisted tooling, SQL, demand forecasting, and replenishment.
• Degree in business, economics, industrial engineering, supply chain, or a related field.
• Additional language fluency, especially Spanish or French.

Culture & Benefits

• International career and learning opportunities.
• Meaningful work with flexibility and space to share ideas authentically.
• Career growth opportunities within a rapidly growing and financially robust software company.
• Inclusive environment bringing together different cultures, voices, and experiences.