Software Engineer, Infrastructure AI

Location: Hybrid role based in Seattle, WA, United States

Salary: $130K–$200K annual base salary, plus potential equity and bonus.

Company

Airwallex provides an AI-native financial operating system and regulated infrastructure for global payments and financial products.

What you will do

• Build autonomous infrastructure AI agents on the Quartermaster platform for SRE, DevOps, and DBA workflows.
• Automate incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.
• Design reliable agent loops covering planning, reasoning, tool use, error recovery, safety guardrails, auditing, and human escalation.
• Integrate agents with Kubernetes, Terraform, AWS, GCP, Aliyun, cloud APIs, databases, monitoring systems, and CI/CD pipelines.
• Define evaluation metrics and frameworks for task completion, accuracy, resolution time, and escalation rates.
• Collaborate with SRE, DevOps, and platform engineering teams to identify and automate high-value operational workflows.

Requirements

• 3+ years of professional software engineering experience.
• Strong proficiency in backend languages such as Python, Go, Java, or Kotlin.
• Practical experience with AWS, GCP, or Aliyun, Kubernetes, Terraform, and CI/CD systems.
• Strong system design skills for reliable, safe, and scalable systems interacting with production infrastructure.
• Experience building agentic AI systems that plan, reason, and execute multi-step tasks using LLMs, including agent loops, tool orchestration, state, and memory.
• Strong communication and collaboration skills in cross-functional, global environments.

Nice to have

• Experience with LangGraph, CrewAI, AutoGen, custom agent frameworks, or LLM APIs such as OpenAI and Anthropic.
• Experience with Grafana, Prometheus, Datadog, ELK, database administration, or automation.
• Understanding of SRE practices including incident response, runbooks, postmortems, SLOs, and SLIs.
• Knowledge of agent reliability, safety, evaluation, and autonomous infrastructure systems.

Culture & Benefits

• Work with an Infrastructure & Productivity team supporting hundreds of engineers across multiple offices and time zones.
• US-based employees may receive medical, dental, and vision insurance, a 401(k), disability and life insurance, and well-being benefits.
• US-based employees receive 20 paid vacation days and 12 paid company holidays annually.
• Additional compensation may include equity, annual bonuses, commissions, or RSUs.