12 дней назад
Process & Capabilities Analyst (Sales Operations)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Process & Capabilities Analyst (Sales Operations): Improving and optimizing business processes and capabilities across the organization with an accent on process architecture, data analysis, performance metrics, and regulatory compliance. Focus on integrating processes across departments, identifying cost and revenue opportunities, managing change risks, and guiding junior team members.
Location: Santiago, Region Metropolitana de Santiago, Chile
Company
is hiring for a sales operations role focused on business process and capability improvement.
What you will do
- Execute strategic plans to improve and optimize business processes and capabilities.
- Design process and capability architectures aligned with the broader business architecture and long-term vision.
- Collaborate with departments and business units to integrate processes across the organization.
- Use data analytics and modeling to identify trends, process improvement opportunities, cost reductions, and revenue enhancements.
- Monitor process performance metrics and KPIs, applying project management and quality improvement methodologies.
- Identify risks associated with process changes, support business continuity and regulatory compliance, and mentor junior team members.
Requirements
- Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent demonstrated competence.
- Typically 4–7 years of experience in business operations, business process improvement, change management, or a related field; candidates with an advanced degree may have 3–5 years of experience.
- Knowledge of business processes, business requirements, process improvement, continuous improvement, and workflow management.
- Knowledge of data analysis, KPIs, project management, Agile methodology, Lean Six Sigma, and Six Sigma methodology.
- Experience or knowledge with Python, SAP applications, accounting, auditing, supply chain, or software development.
- Effective communication, results orientation, learning agility, digital fluency, and customer centricity.
Nice to have
- Certified Sales Operations Professional (CSOP) certification.
Culture & Benefits
- Full-time employment.
- The role impacts multiple teams and may include project or team leadership responsibilities.
- The position responds to moderately complex issues within established guidelines.
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