Patient Access Liaison (Tepezza)

Location: US - Ohio - Columbus; field-based role with travel up to 50%, including occasional overnight and weekend commitments.

Annual base salary: $158,394–$185,578 for Level 5 or $164,276–$222,256 for Level 6.

Company

hirify.global is a biotechnology company researching, manufacturing, and delivering medicines across oncology, inflammation, general medicine, and rare disease.

What you will do

• Support patients, caregivers, healthcare providers, and sites of care with insurance benefits, prior authorization, reimbursement, and financial assistance pathways for infused and specialty therapies.
• Investigate and help resolve coverage questions, denied claims, reimbursement barriers, and access challenges before and after infusion.
• Educate physician offices, infusion centers, patients, and caregivers on coverage requirements, coding, billing, and patient support programs.
• Build relationships through phone, virtual, and in-person engagement and secure patient HIPAA authorization within the assigned geography.
• Collaborate with Market Access, Medical Affairs, Advocacy, Case Management, Marketing, and Site of Care teams.
• Document activities accurately, report adverse events and product complaints, and follow compliance, privacy, and pharmacovigilance requirements.

Requirements

• Doctorate degree; or a master's degree and 2–4 years of relevant experience; or a bachelor's degree and 4–6 years; or an associate's degree and 8 years; or a high school diploma/GED and 10 years of patient services or access and reimbursement experience, depending on level.
• Experience with patient access, reimbursement, prior authorization, appeals, and denied claims management.
• Knowledge of HIPAA, FDA regulations, internal compliance requirements, and healthcare reimbursement systems.
• Strong analytical, problem-solving, written, verbal communication, and stakeholder engagement skills.
• Ability to manage complex patient situations, resolve access barriers, and operate effectively in a matrix field environment.
• Ability to travel up to 50%, including occasional overnight and weekend commitments.

Nice to have

• Experience supporting buy-and-bill or infused pharmaceutical therapies.
• Rare disease or orphan drug experience.
• Clinical background in nursing or an allied health field.
• Experience working in cross-functional field teams and proficiency with Microsoft Office, CRM, AI, and related systems.

Culture & Benefits

• Collaborative, innovative, and science-based work environment.
• Health, dental, vision, life, disability, and flexible spending benefits.
• Retirement and savings plan with company contributions.
• Discretionary annual bonus or sales-based incentive plan, plus stock-based long-term incentives.
• Paid time off, biannual company-wide shutdowns, and career development opportunities.
• Flexible work models, including remote arrangements where possible.

Hiring process

• Applications are accepted until October 23, 2026, or until a candidate is selected.