Credit Officer

Location: hirify.global Campus, Emperor Way, Crewe Business Park, Crewe, England, United Kingdom

Company

Global provider of sustainable mobility, connectivity, and technology solutions, including e-mobility and fuel card services.

What you will do

• Analyse data and financial information from multiple sources to complete risk reviews and support credit decisions.
• Underwrite credit limits, process new applications, and maintain accurate customer credit limits.
• Monitor credit-limit breaches, transaction levels, alerts, and spend trends to identify misuse or fraud.
• Manage accounts, customer payments, ledger activity, queries, complaints, and collections through to conclusion.
• Present risk recommendations to senior stakeholders and collaborate with Sales, Finance Operations, Transaction Queries, and wider Credit teams.
• Contribute to process improvements, cross-department projects, and consistent best-practice implementation.

Requirements

• Customer service skills and the ability to manage a varied, demanding workload.
• Strong Excel skills and the ability to analyse financial and customer data.
• Diligent, organised, detail-oriented, and able to work accurately within deadlines.
• Strong communication skills with the ability to communicate at all levels.
• Ability to take ownership of queries, resolve problems, and prioritise work according to risk.
• Flexible approach and attitude.

Culture & Benefits

• Friendly, inclusive culture focused on innovation, agility, and continuous improvement.
• 25 days of holiday plus bank holidays.
• Cycle-to-work, electric vehicle salary-sacrifice, employee fuel card, and retail discount schemes.
• Health and wellbeing support services, discretionary bonus scheme, and free on-site gym.
• Employee networks and initiatives supporting inclusion, mental health, disability, diversity, volunteering, and community participation.

Hiring process

• Apply online through the recruitment system.
• Contact the talent team for further information about the role or working environment.