Payment Monitoring Specialist (Fintech)

Location: Ypsonas, Cyprus

Company

hirify.global is an international fintech company with offices in Cyprus, the United Kingdom, the Bahamas, the United Arab Emirates, and Armenia.

What you will do

• Monitor real-time client deposits and withdrawals across PSPs, acquirers, and payment channels.
• Investigate failed transactions, delays, and anomalies, coordinating with PSPs, banks, and technology teams.
• Prepare daily, weekly, and monthly reports on PSP performance, failure reasons, and emerging trends.
• Support client deposit and withdrawal issues in cooperation with the client accounting team.
• Flag suspicious transaction patterns and maintain dashboards and alerts for downtime, high decline ratios, and abnormal payment behavior.
• Support the onboarding and testing of new PSPs, payment methods, and routing strategies while collaborating with Risk, Compliance, and Operations.

Requirements

• Bachelor’s degree in Finance, Economics, Business, IT, or a related field.
• At least 2 years of experience in payments monitoring, PSP operations, or back-office work within brokerage, fintech, or financial services.
• Strong analytical, troubleshooting, communication, and escalation management skills.
• Familiarity with CFD/FX brokerage operations, chargebacks, decline rates, and regional payment preferences.
• Experience with multiple PSPs, acquirers, and card schemes.
• Understanding of AML, PCI DSS, PSD2, and other card-acquiring compliance requirements.

Nice to have

• Experience with payment orchestration or routing platforms.
• Familiarity with fraud detection systems and 3DS routing.
• Understanding of APIs and BI tools.

Culture & Benefits

• Medical insurance and provident fund.
• 21 days of annual leave and 10 days of sick leave annually.
• In-house gym with a personal trainer.
• Free daily lunch catering, snacks, and beverages.
• Shuttle bus service from Limassol, company discounts, and a birthday gift.
• Relocation bonus and visa/work permit support.

Hiring process

• Recruiter screening lasting approximately 30 minutes.
• Technical interview lasting approximately one hour.
• Final interview with managers lasting approximately one hour.