Epic Analyst - HIM

Location: Irving, Texas, United States; onsite at the CHRISTUS System Office. May require travel and additional hours during critical problems.

Company

hirify.global operates healthcare services and supporting information systems.

What you will do

• Analyze, design, configure, test, document, implement, support, maintain, and optimize assigned Epic applications and healthcare business processes.
• Analyze workflows and requirements, map current and future processes, perform gap analysis, and recommend cross-team solutions.
• Coordinate application changes with vendors and technical teams while following approval, testing, validation, and change-control standards.
• Manage medium-complexity projects and requests, provide status reporting, troubleshoot moderate incidents, and escalate unresolved issues or SLA breaches.
• Collaborate with operational leaders, end users, business partners, IT teams, and vendors; explain complex configuration topics and support user training.
• Guide newer team members, review deliverables, share application best practices, and evaluate new releases and functionality.

Requirements

• 3+ years of experience, including 2+ years in healthcare, business, or information systems.
• Detailed healthcare knowledge and systems expertise, with the ability to work under minimal supervision and apply independent judgment to variable factors.
• Ability to solve moderate incidents without direction and develop requested functionality with little direction.
• Ability to perform requirements and process analysis, communicate complex design and configuration concepts, and make sound decisions.
• Associate or Bachelor’s degree in healthcare, business, or information systems preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint; strong problem-solving, multitasking, organizational, teamwork, customer service, written communication, verbal communication, and interpersonal skills.
• Ability to collaborate with senior team members, share information, assist junior team members, and mentor or train colleagues.
• Certification or proficiency in the assigned Epic module must be obtained within 6 months of employment and maintained through new-version training.

Nice to have

• Associate or Bachelor’s degree with a focus in healthcare, business, or information systems.
• Certification in the assigned area of focus.

Culture & Benefits

• Full-time schedule; standard hours are listed as 8:00 AM–5:00 PM, with the detailed schedule to be determined.
• Work involves collaboration across teams and maintaining relationships with end-user communities, operational leaders, vendors, and business partners.
• May require travel, additional hours during critical problems, and completion of assigned training courses or presentations.