Operations Coordinator- Service

Location: West Palm Beach, Florida, United States; onsite service operations role.

Company

hirify.global provides elevator and mobility solutions and operates a service department supporting technicians, customers, and national accounts.

What you will do

• Perform administrative coordination for service operations, including technician check-in/out, on-call lists, dispatch communication, calendars, and ticket assignments.
• Track open work orders, callbacks, safety inspections, preventative maintenance tickets, work in progress, and pre-invoicing activity.
• Support payroll processing, parts requisitions, invoice corrections, accounts payable coding, vehicle administration, and payment documentation.
• Assist mechanics and managers with systems, mobile devices, tools, uniforms, safety meetings, badging, and operational reports.
• Prepare customer and National Accounts updates, special reports, requests for information, and documentation for incidents or legal matters.

Requirements

• High school diploma or GED, a one-year college or technical certificate, or three to six months of related business administration experience or training.
• Oracle database knowledge.
• Some elevator repair administrative experience is preferred.
• Ability to work onsite in West Palm Beach, Florida, United States.

Culture & Benefits

• Medical, dental, vision, FSA, HSA, supplemental medical, disability, life, and AD&D coverage.
• 401(k) retirement plan with a dollar-for-dollar company match on the first 5% contributed.
• Tuition reimbursement, identity theft monitoring, pet insurance, and an employee assistance program.
• 15 vacation days, 11 paid holidays, paid sick leave, and up to six weeks of paid parental leave after 90 days of full-time employment.
• Equal opportunity and inclusive workplace commitment.