Banking Center Senior Relationship Banker, Derby, CT

Location: BC Derby Rt 34, Derby, Connecticut, United States; in-person banking center role with travel to various banking centers within the region.

Annual base pay range: $0.00–$0.00 USD.

Company

Financial services organization undergoing a customer-centric and technology-driven transformation.

What you will do

• Support the Banking Center Manager with sales, customer service, P&L management, operations, and employee development.
• Assume responsibility for the banking center during the manager’s absence and maintain a strong client experience.
• Process routine banking transactions and prepare client information for account openings.
• Build client referral networks through networking and prospecting, and use Salesforce and other lead management tools.
• Support client segmentation, retention, sales initiatives, audits, operational standards, and branch profitability.
• Mentor colleagues, model sales and service processes, and ensure compliance with federal and state laws and bank policies.

Requirements

• High school diploma or GED required.
• 3–4 years of customer service and needs-based banking sales experience preferred.
• 0–2 years of supervisory experience preferred.
• Working knowledge of banking products, services, and branch transaction-processing systems.
• Strong customer service, teamwork, leadership, and communication skills.
• Must be legally authorized to work full-time in the United States without employer sponsorship.

Nice to have

• Associate or bachelor’s degree.
• Established work history or equivalent experience, training, military service, or education.

Culture & Benefits

• Full-time employment with a rewards and benefits package.
• Inclusive and accessible application process with reasonable accommodations available.
• Strong risk-management culture and emphasis on responsible decision-making.
• Work includes sitting, standing, walking, and occasional light lifting depending on location.