Academic Success Coach II (Higher Education)

Location: Kingsville, Texas, United States; onsite work in office and educational settings with travel to target schools and program activities.

Company

Texas A&M University-Kingsville is a South Texas public university focused on teaching, research, student success, and community engagement.

What you will do

• Manage a caseload of students and create individualized educational plans.
• Provide academic, college, career, financial aid, enrichment, and tutoring support.
• Monitor grades, academic progress, student needs, records, and program compliance.
• Recruit and interview participants and coordinate activities at target schools.
• Plan and participate in Saturday Academies, summer programs, field trips, college visits, and career exploration activities.
• Enter participant data, prepare grant reports, reconcile travel expenditures, and supervise student workers, mentors, tutors, or part-time staff.

Requirements

• Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
• At least two years of related experience in student support services, advising, or educational programs.
• Knowledge of college admissions, financial aid, student support resources, instructional methods, and educational planning.
• Strong interpersonal, organizational, communication, critical-thinking, recordkeeping, and data-reporting skills.
• Ability to work with diverse groups, present information, manage multiple responsibilities, and work beyond normal office hours or on weekends when required.
• Export-control authorization is required before employment; the position is security-sensitive and subject to a criminal history investigation.

Nice to have

• Bachelor’s degree in education, psychology, or a related field from an accredited institution.
• Experience with TRIO or similar federal programs.
• Experience in case management and advising students on college admissions and financial aid.

Culture & Benefits

• Mission-driven campus community focused on student success, teaching, research, and service.
• Professional development opportunities and employee tuition assistance.
• Medical, dental, vision, life, disability, flexible spending, and dependent care benefits.
• Retirement options through the Teacher Retirement System of Texas or Optional Retirement Plan.
• Vacation, sick leave, paid birthday leave, and 12–15 paid holidays per year.
• Additional resources include wellness programs, counseling, financial and legal assistance, book scholarships, and Public Service Loan Forgiveness.

Hiring process

• Submit an online application with a cover letter, CV or resume, and contact information for three professional references.
• Employment is contingent on credential verification and completion of the required criminal history check.