Sr. Document Production Associate (Tuesday - Saturday 10am-7pm ET)

Location: Wheeling, WV, United States; onsite, Tuesday–Saturday, 10:00am–7:00pm ET

Salary: $17.02–$23.46 per hour

Company

Williams Lea by hirify.global provides administrative support, document production, presentation design, and marketing and communications services for legal, financial, and professional services clients worldwide.

What you will do

• Produce, edit, proofread, convert, create, transcribe, and format client documents according to established procedures.
• Assess job requests, select the correct production process, and manage assignments through completion.
• Coordinate document intake and workflow while tracking assignments, deadlines, and deliverables.
• Troubleshoot complex software and hardware issues and escalate problems when necessary.
• Perform quality assurance on other employees’ work and assist with proofreading, design, and document preparation.
• Train junior staff, communicate with clients and peers, and handle sensitive and confidential information.

Requirements

• High school diploma or equivalent; higher education or equivalent work experience is preferred.
• At least 3 years of experience, preferably in a legal, banking, or large corporate environment.
• Advanced proficiency with Microsoft Word, Excel, and PowerPoint, along with strong typing and keyboarding skills.
• Experience with document production, word processing, document editing, and creation software.
• Ability to prioritize work, work independently and collaboratively, troubleshoot advanced issues, and meet deadlines.
• Strong communication, customer service, organizational, accuracy, and confidentiality skills.

Nice to have

• Knowledge of a legal timekeeping or job tracking system.
• Higher-level education or experience in document production.

Culture & Benefits

• Full-time employment in a fast-paced, team-oriented environment.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employee discounts.
• Additional compensation may include overtime, shift differential, call-in, or standby pay depending on the role.

Hiring process

• Employment offers are contingent on successful completion of a pre-employment background check and drug screen.