CRM Administrator (HubSpot)

Location: London

Company

hirify.global is a fintech company building a financial platform for local businesses across Europe, focused on providing simple tools and human support.

What you will do

• Act as the primary guardian of the HubSpot CRM system to ensure it remains healthy and trustworthy.
• Investigate and resolve root causes of system failures rather than just patching symptoms.
• Implement guardrails and proactive measures to prevent recurring bugs and data drift.
• Build and maintain dashboards to track CRM health, adoption, and data quality.
• Create and refine automations to ensure the system is scalable across European markets.
• Collaborate with commercial teams to align reporting requirements and clean up legacy data.

Requirements

• Proven experience managing a CRM system, ideally HubSpot or Salesforce.
• Strong analytical skills with the ability to interpret data and identify systemic issues.
• Experience working with ticketing systems and managing SLAs.
• Ability to build automations and understand complex workflow logic.
• Proactive mindset with the confidence to challenge requests to protect system integrity.
• Must be based in London as this is an onsite role.

Nice to have

• Understanding of custom code within CRM environments.

Culture & Benefits

• Opportunity to work in a fast-paced, quality-focused fintech environment.
• Emphasis on autonomy, responsibility, and challenging the status quo.
• Commitment to an inclusive and diverse workplace culture.
• Focus on professional development and making a tangible impact on local businesses.