Client Service Manager (Asset Servicing)

Location: Limerick, Ireland. Applicants must have the right to work in Ireland for the duration of employment. Employment permit sponsorship is not available.

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions.

What you will do

• Lead service delivery and client service excellence for one or more asset servicing clients.
• Respond to client enquiries, coordinate internal resources, and ensure timely delivery of reports and information.
• Monitor daily, weekly, and monthly deliverables, service levels, invoices, and fee collection.
• Lead client service reviews and represent the organization in external meetings.
• Manage account administration, restructures, transitions, and client-related risk issues.
• Work with clients and internal partners to automate manual processes, resolve service issues, and reduce operational risk.

Requirements

• Experience in financial services or the asset servicing industry.
• Proven client service experience with the ability to build trusted relationships and deliver effective solutions.
• Strong analytical, problem-solving, organizational, and time management skills.
• Ability to coordinate internal and external networks and manage multiple priorities, deadlines, and risks.
• Initiative to work independently, make decisions, and represent the client internally.
• Right to work in Ireland is required; employment permit sponsorship is not available.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal movement and accessible senior leadership.
• Inclusive workplace focused on supporting clients and communities.
• Reasonable accommodations are available throughout the employment process.