Senior Site Reliability Engineer (AWS)

Location: Auckland, New Zealand; hybrid, office-first with flexibility for working from home and in-office

Company

hirify.global provides always-on brand-tracking data and insights that help marketers measure brand growth, make decisions, and defend budgets.

What you will do

• Build and maintain AWS cloud infrastructure and paved paths with resilience, security, and scalability by default.
• Provide self-service monitoring, alerting, logging, tracing, provisioning, deployment, and operational automation.
• Improve incident response through tooling, runbooks, incident command, and post-incident reviews.
• Design identity and least-privilege controls for agents, CI systems, and MCP servers.
• Create infrastructure documentation and machine-readable operational runbooks for people and agents.
• Establish secure delivery guardrails, manage cloud and inference-cost visibility, and coach engineers on reliability practices.

Requirements

• Experience leading real production incidents and owning a platform through a meaningful scaling stage.
• Deep Infrastructure as Code experience with Terraform, Terragrunt, or CDK, plus containers, preferably ECS, cloud platforms, CI/CD, and Python, TypeScript, or Bash scripting.
• Strong observability skills with Datadog or similar tools, distributed tracing, structured logging, and incident management methodology.
• Knowledge of networking, cloud architecture, credential handling, least privilege, and prompt-injection risks in agentic systems.
• Experience using coding agents such as Claude Code and the ability to assess where they are effective.
• Product orientation, clear communication with technical and non-technical stakeholders, and a collaborative approach.

Nice to have

• Passion for marketing, design, and exceptional user experiences.

Culture & Benefits

• Transparent, trusting, supportive, and ambitious environment focused on learning and continuous improvement.
• Competitive market-rate compensation reviewed twice annually and an employee share option program.
• Wellness benefits, premium employee assistance support, and six weeks of paid annual leave.
• Paid parental leave, additional sick leave for IVF, and a gradual return-to-work option.
• $1,000 personal learning and development budget, with mentorship, speaking, and travel opportunities.
• Flexible working arrangements supported from offices in Auckland, Sydney, London, and New York.