Senior Site Reliability Engineer (AWS)

Location: Fort Lauderdale, Florida, United States; hybrid and flexible working, with regular travel to Switzerland required.

Company

hirify.global provides wealth management technology and services, including a SaaS, API-first, composable banking platform for financial institutions.

What you will do

• Define and evolve SLIs, SLOs, and error budgets with product teams to guide reliability decisions.
• Design observability for distributed serverless systems across metrics, logs, and traces.
• Build incident response practices covering on-call operations, escalation, blameless post-mortems, and remediation.
• Develop reliability automation that detects and resolves issues before they affect clients.
• Improve GitHub Actions CI/CD, deployment automation, progressive delivery, capacity planning, and resilient system design.
• Contribute to disaster recovery, operational readiness, regulatory compliance, and mentoring across engineering teams.

Requirements

• 5+ years of experience in Site Reliability Engineering, DevOps, or production operations for distributed cloud systems.
• Substantial hands-on AWS experience and practical knowledge of SLIs, SLOs, and error budgets.
• Strong incident response experience, including on-call work, pressure triage, and post-mortems.
• Clear understanding of observability for distributed systems.
• Strong automation and scripting skills; Rust, TypeScript, or Python experience is relevant.
• Excellent collaboration and communication skills with a pragmatic approach to speed and stability.

Nice to have

• AWS serverless and event-driven architecture experience, including idempotency, retries, dead-letter queues, and failure handling.
• Experience taking platforms from pre-launch to production and defining operational readiness criteria.
• Experience with AI agents for platform health monitoring and AI-assisted engineering tools.
• GitHub Actions, Terraform, OpenTofu, progressive delivery, and disaster recovery experience.
• Experience with regulated B2B SaaS environments, SOC 2, PCI DSS, GDPR, multi-cloud operations, or relevant AWS certifications.

Culture & Benefits

• Hybrid and flexible working is available for most employees.
• Work with a global organization operating across 10 countries and partnering with financial institutions worldwide.
• Collaborative environment focused on shared operational ownership and inclusive teamwork.
• Regular collaboration with the Zurich SRE team and platform engineering teams.