Associate I Carrier Credentialing (AI)

Location: On-site at the Studio Park office in Grand Rapids, Michigan, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services.

What you will do

• Review, analyze, organize, and verify data for accuracy and quality.
• Support automation initiatives, including testing and development for AI projects.
• Troubleshoot AI workflows and report issues.
• Maintain regulatory documents and provide accurate administrative support to the Regulatory Affairs team.
• Prioritize competing needs, manage deadlines, and follow projects through to completion.
• Handle sensitive information confidentially and support cross-functional collaboration.

Requirements

• Associate degree or equivalent education and experience.
• At least two years of general office experience, including one year in customer service and/or administrative work.
• Proficiency with Microsoft Office Suite, Adobe, and internet-based tools.
• Strong proofreading, written and verbal communication, problem-solving, time management, and prioritization skills.
• Ability to multitask, work independently, meet deadlines, and use discretion with sensitive information.
• Comfort with an on-site presence in Grand Rapids to support collaboration, team leadership, and cross-functional partnerships.

Culture & Benefits

• Collaborative, entrepreneurial work environment focused on innovation and client service.
• Medical, dental, vision, life, and disability insurance.
• Paid sick time, paid time off, holidays, and employee assistance support.
• Immediate vesting in a 401(k), HSA and FSA options, and commuter benefits.
• Paid maternity and paternity leave, including for adoptive parents, plus family and pet insurance options.