1 день назад
Care Coordinator (Healthcare)
22$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Care Coordinator (Healthcare): Coordinating patient appointments, communications, documentation, and care transitions in a virtual digital healthcare service with an accent on patient support, medical records, and HIPAA-compliant information handling. Focus on troubleshooting scheduling and billing issues, managing referrals and documentation, and simplifying patient interactions across providers, insurers, and labs.
Location: Virtual / Remote
Hourly wage: $22/hour
Company
is a digital healthcare company focused on providing convenient, personalized access to care through online services.
What you will do
- Schedule appointments and manage notifications, reminders, and troubleshooting.
- Handle inbound and outbound calls with patients, provider offices, insurance companies, laboratories, and other care participants.
- Prepare, organize, submit, and manage care documentation in electronic medical records and internal systems.
- Support clinicians with prompt responses, detailed follow-up, and proactive coordination.
- Help patients navigate care transitions and simplify their healthcare experience.
- Collaborate with the team to deliver a positive patient experience and contribute feedback for continuous improvement.
Requirements
- High school diploma or equivalent.
- At least one year of experience in a healthcare-based patient service role using multiple software systems.
- Proficiency with electronic medical records, word processing, spreadsheets, calendaring, and other computer software.
- Knowledge of medical record management, medical terminology, healthcare billing practices, and HIPAA confidentiality requirements.
- Strong problem-solving, communication, organization, time-management, and prioritization skills.
- Ability to work effectively in a virtual environment and manage multiple tasks.
Nice to have
- Experience with the Athena platform.
- Experience submitting, clarifying, and troubleshooting medical billing claims.
- Experience with specialist referrals, insurance authorization, and documentation requirements.
- Experience collaborating with engineering and product teams.
- Multilingual abilities.
Culture & Benefits
- Remote, virtual work environment.
- Part-time schedules of 20–30 hours per week and full-time schedules of 30–40 hours per week are available.
- Opportunity to contribute actionable feedback and support continuous improvement of the care model.
- Patient-focused work centered on convenience, empathy, and personalized service.
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