Inside Account Manager

Location: Dayton, Ohio, United States

Salary: $95,300–$158,800 annual base pay in the United States; geographic differentials may apply.

Company

hirify.global provides information, analytics, publishing, research, education, and healthcare solutions that support science, learning, and clinical practice.

What you will do

• Manage a portfolio of academic and government accounts as the primary inside sales contact.
• Drive subscription renewals, customer retention, product adoption, and expansion opportunities.
• Build relationships with library leaders, researchers, faculty, administrators, procurement professionals, and government stakeholders.
• Develop pricing proposals, renewal strategies, business cases, forecasts, and contracts throughout the sales process.
• Coordinate account plans with Field Account Managers, Product Specialists, Customer Consultants, Marketing, and Customer Success.
• Maintain account plans, pipelines, forecasts, and customer activity in Salesforce and other CRM systems.

Requirements

• Bachelor's degree or equivalent experience.
• Experience in account management, inside sales, customer success, or consultative B2B sales.
• Strong consultative selling, relationship management, communication, presentation, analytical, and negotiation skills.
• Experience managing multiple customer relationships and competing priorities in a fast-paced environment.
• Experience using Salesforce or a similar CRM to manage pipelines, forecasts, and customer engagement.
• Experience with academic institutions, libraries, government agencies, research organizations, or other knowledge-based customers is preferred.

Culture & Benefits

• Flexible working hours that support individual productivity.
• Focus on work-life balance and employee well-being.
• Well-being initiatives, shared parental leave, study assistance, and sabbaticals.
• Country-specific benefits are available.