Staff Site Reliability Expert (AWS)

Location: Auckland, New Zealand; hybrid workplace with remote work options

Company

hirify.global provides a cloud commerce platform that unifies online and physical operations, multichannel sales, payments, financial solutions, and supplier networks for retail, hospitality, and golf businesses.

What you will do

• Shape infrastructure reliability, developer experience, and platform capabilities.
• Design and maintain scalable, automated AWS infrastructure with Infrastructure as Code.
• Build platform services and tools that help product engineers ship and operate independently.
• Partner with engineering teams to design resilient, secure, and cost-effective systems.
• Champion observability, high availability, incident management, disaster recovery, and cloud cost optimisation.
• Lead incident response, drive lasting improvements, mentor engineers, and participate in the on-call rotation.

Requirements

• Strong experience operating highly available and scalable production systems on AWS.
• Experience in a SaaS or product-led environment and cross-functional collaboration.
• Strong Infrastructure as Code experience with Terraform and configuration management tooling.
• Experience with Docker, Kubernetes, ECS, Linux, and complex shell scripting.
• Ability to code in Python, Ruby, or Go.
• Experience with observability, incident management, disaster recovery, security, datastores, continuous delivery, testing, and cloud cost optimisation.

Culture & Benefits

• High autonomy and the opportunity to influence technical direction across teams.
• Flexible hybrid workplace with remote work options.
• Remote work from anywhere in the world for up to 60 days per year.
• Share scheme, unlimited paid time off, health and wellness benefit, and mental health support.
• Paid parental leave, volunteer day, health insurance options, and subsidised public transportation.
• Modern dog-friendly office in Newmarket, Auckland, with meals, snacks, events, and full-time parking.

Hiring process

• Applicants should disclose criminal convictions; criminal record checks are part of the hiring process.
• Workplace accommodations are available on request.