Field Reimbursement Manager (Neuroscience)

Location: Tampa, Florida territory, including Saint Petersburg, Sarasota, and Naples. Permanent residence in the listed territory is required. The role involves up to 50% on-site time with healthcare providers and up to 75% travel.

Company

Johnson & Johnson MedTech and Innovative Medicine develop healthcare solutions and treatments designed to improve patient outcomes.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, coding, payer procedures, and access requirements.
• Provide field-based support for patient access, fulfillment, reimbursement, and affordability challenges involving pharmacy and medical benefits.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J functions across a matrix organization.
• Analyze account data and market dynamics to identify access barriers and develop timely solutions.
• Build customer relationships, manage territory routing and business planning, and maintain expertise in payer coverage and coding requirements.
• Operate in accordance with applicable ethical, legal, compliance, and FRM engagement standards.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• Minimum 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorizations, and appeals.
• Experience working with patient support HUB services and building relationships with healthcare customers.
• Strong analytical, problem-solving, communication, collaboration, and influencing skills.
• Valid US driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced business or public health degree, or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and payer reimbursement policies.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in applying emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment access and adherence.
• Collaboration across commercial, medical, compliance, market access, and patient engagement functions.
• Inclusive work environment grounded in ethical, legal, and compliance standards.
• Frequent field engagement and travel across the assigned Florida territory.