Software Engineering Manager-Site Reliability (SRE)

Location: Hybrid role with weekly office attendance required at Technology Hub locations in Pittsburgh, Pennsylvania; Strongsville, Ohio; Birmingham, Alabama; Dallas, Texas; or Phoenix, Arizona.

Base salary: $100,100.00–$185,900.00 per year, plus incentive eligibility.

Company

hirify.global is a financial services company building and operating enterprise technology platforms for customer-facing digital experiences.

What you will do

• Lead, coach, and develop SRE teams while aligning technology objectives with business needs.
• Direct major incident response, real-time triage, remediation, post-incident analysis, and root-cause resolution.
• Oversee production support across applications, Linux and Windows infrastructure, databases, middleware, integrations, and batch or ETL processes.
• Improve monitoring, alerting, dashboards, and observability using platforms such as Dynatrace, BigPanda, and Logscale.
• Drive high availability, disaster recovery, failover testing, scalability, performance optimization, and operational resilience.
• Lead automation, change and release execution, governance, risk management, and 24x7 operational escalation.

Requirements

• 5+ years of related industry experience and 3+ years of management experience.
• Strong experience in Site Reliability Engineering, production support, or DevOps in high-availability enterprise environments.
• Deep knowledge of incident, problem, and change management, including major-incident response and root-cause analysis.
• Hands-on knowledge of monitoring tools, cloud or infrastructure platforms, automation, reliability engineering, and observability.
• Experience with Linux or Windows, OCP, Oracle, SQL, MongoDB, and Cassandra; knowledge of Elasticsearch, Redis, MQ, and Kafka is beneficial.
• Availability for after-hours, weekend, holiday, and on-call leadership support is required. A bachelor's degree or comparable education and experience is typically expected.

Nice to have

• Working knowledge of Elasticsearch, Redis, MQ, and Kafka.
• Experience with AI platforms, application development, release management, and IT automation.

Culture & Benefits

• Inclusive, customer-focused workplace with emphasis on collaboration, ownership, continuous learning, and a blameless culture.
• Medical, dental, vision, life, disability, HSA, 401(k) matching, pension, and stock purchase options.
• Paid holidays, parental leave, vacation, occasional absence days, wellness programs, and educational assistance.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.