11 дней назад
Workforce Management Intern
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Workforce Management Intern (Workforce Management/Excel/SQL): Supporting staffing models, workload forecasting, frontline scheduling, and performance analysis with an accent on data validation, reporting, and process documentation. Focus on analyzing operational data, improving scheduling accuracy, and preparing recommendations for leadership.
Location: West Des Moines, Iowa, United States
Company
is a retirement services company providing financial products and services in the United States.
What you will do
- Support daily workforce management activities, including reporting, forecasting, and frontline scheduling.
- Manage shared inbox communications and ensure timely follow-up.
- Document processes, analyses, and recommendations.
- Validate scheduling accuracy and data reliability using reporting tools.
- Analyze performance data to identify process improvements.
- Maintain project logs, evaluate assigned tasks, and prepare feedback for leadership.
Requirements
- Enrollment at an accredited college or university for the Fall 2027 term.
- Self-motivated, detail-oriented, and able to work independently and collaboratively.
- Strong verbal and written communication skills.
- Intermediate proficiency in Microsoft Excel, PowerPoint, and Word.
- Basic SQL knowledge or willingness to learn.
- Strong analytical and problem-solving abilities.
Nice to have
- Interest in workforce management, forecasting, scheduling, and performance monitoring.
Culture & Benefits
- Internship runs from mid-May to early August.
- Professional development, networking, and social events.
- Volunteer and community involvement opportunities.
- Collaboration with other interns and a team-oriented environment.
- Paid housing option if eligible.
Hiring process
- Interviews and hiring decisions are expected to be completed before mid-November, with some decisions made as early as late September.
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