13 дней назад
Forward Deployed Product Manager (AI Agents)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Forward Deployed Product Manager (AI Agents): Deploying AI agents for strategic consumer-brand accounts, driving automation and resolution outcomes, and translating deployment insights into scalable platform capabilities with an accent on enterprise CX transformation, integrations, and agent evaluation. Focus on designing QA suites, automated testing, performance monitoring, and running launches from internal testing through general availability.
Location: Remote from Argentina or Brazil
Company
provides a connected multi-agent customer experience platform for consumer brands, covering sales, support, social, voice, shopping, and reviews.
What you will do
- Own AI agent deployment outcomes for strategic accounts, including automation rates, resolution rates, and time-to-value.
- Deploy agents, identify technical and operational blockers, and build platform improvements that scale across customers.
- Partner directly with enterprise CX leaders to design and execute AI transformation roadmaps.
- Build and improve agent capabilities across support, shopping, reviews, voice, and social platforms.
- Design QA suites, automated testing, evaluation systems, and performance monitoring.
- Run launch cycles from internal testing to general availability, including customer enablement, demos, and co-selling with sales.
Requirements
- 5+ years of experience in product management, solutions engineering, forward deployment, or technical account ownership.
- AI-native working approach, including building workflows with tools such as Claude and Cursor.
- Ability to scope webhooks, OAuth flows, and complex integrations without requiring an engineer to translate requirements.
- Ability to diagnose whether deployment problems are technical, operational, or stakeholder-driven and prioritize accordingly.
- Experience advising CX leaders on organizational design, process optimization, and transformation strategy.
- Comfort shipping features, writing documentation, running demos, and measuring outcomes.
Nice to have
- Experience solving customer experience problems from inside a CX organization.
- Experience working directly in strategic customer accounts and turning deployment feedback into product improvements.
Culture & Benefits
- Fully distributed, async-first team with low bureaucracy and high ownership.
- Autonomy to own problems and execute without close managerial oversight.
- Salary plus equity or stock grants.
- Learning budget and premium accounts for ChatGPT, Claude, Perplexity Pro, Cursor, and Lovable.
- Quarterly budget for new AI tools and knowledge-sharing through demo days and internal discussions.
Hiring process
- AI-assisted screening tools are used as part of the hiring process.
- All hiring decisions are made by humans, with the option to request a human-only review.
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