17 дней назад
Sales Support Specialist (m/f/n)
1 700€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Support Specialist (ERP/CRM): Supporting partners and global sales teams with ordering processes, sales operations, invoicing, and contract administration through ERP and CRM systems with an accent on process ownership, system quality, and cross-country coordination. Focus on resolving operational issues, designing and testing process improvements, maintaining documentation and training materials, and ensuring accurate partner account and order data.
Location: Bratislava, Slovakia
Salary: From €1,700 gross per month, plus a performance bonus of up to 10% of basic salary paid twice per year.
Company
develops cybersecurity software and services for customers and business partners worldwide.
What you will do
- Own established sales operations processes in global business systems and support their daily execution across global and local teams.
- Process tickets, create and manage orders, quotes, and deals, and handle sales requests processed by headquarters.
- Monitor process performance, gather user feedback, define business problems, and support solution design and user acceptance testing.
- Maintain process documentation and training materials, help deliver user training, and communicate system and process changes.
- Support global sales projects, invoicing, reconciliation of international orders, and global distribution channels.
- Manage partner and office accounts, margins, contracts, amendments, and signature processes.
Requirements
- Bachelor’s degree in business administration, economics, or management.
- At least two years of relevant experience in a similar position.
- Experience using ERP or CRM systems as an end user.
- Experience with indirect sales channel systems such as reseller, ordering, marketing, or certification portals.
- Fluent English at C1 level.
- Strong communication, analytical, organizational, negotiation, problem-solving, and independent working skills.
Nice to have
- Experience with change management.
Culture & Benefits
- Values-driven environment focused on courage, reliability, integrity, and passion.
- Healthcare programs, BenefitPlus, Multisport card, sick days, and supplementary pension savings.
- Family allowances, parental contribution, and family events.
- Office refreshments, activity and quiet rooms, breakfasts, events, and team-building activities.
- Loyalty allowances and extra days off, referral rewards, Christmas presents, and external discounts.
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