Customer Support Technician (Semiconductor Automation)

Location: Taichung, Taiwan

Company

hirify.global provides precision robotics, integrated automation systems, and contamination control solutions for semiconductor manufacturing.

What you will do

• Service, repair, and install company products at customer sites or in-house.
• Conduct testing to verify product performance and diagnose installation issues.
• Implement hardware and software upgrades and change orders.
• Provide customers with technical support for system operation and maintenance.
• Act as the technical contact for customer service issues and prepare reports on product failures and serviceability.

Requirements

• Substantial knowledge of the applicable discipline or function.
• Working knowledge of related fields and established procedures, processes, and policies.
• Ability to use judgment to resolve basic to moderately complex technical problems and recommend solutions.
• Ability to work in on-site or in-house service, repair, installation, and customer support activities.

Culture & Benefits

• Full-time position in a dynamic organization focused on semiconductor automation technology.
• Opportunity to support precision robotics, vacuum systems, and atmospheric robots used in semiconductor manufacturing.