Revenue Cycle Operations Specialist

Location: Severna Park, Maryland, United States; on-site five days a week during EST business hours

Salary: $51,802–$69,056 per year

Company

hirify.global is a product and technology company serving expecting and new families through its registry, commerce, health, financial, showroom, and content offerings.

What you will do

• Support daily billing and revenue cycle workflows with accurate and timely processing.
• Open, sort, prioritize, route, and upload incoming mail and billing documents.
• Manage required documentation in Niko and escalate urgent items, discrepancies, and other issues.
• Serve as the primary on-site point of contact and keep daily office operations running smoothly.
• Answer live calls through Aircall, return voicemails, monitor communications, and route inquiries.

Requirements

• Availability to work on-site at the Severna Park, MD office five days per week during EST business hours.
• Experience in administrative, operations, or office support work.
• Strong attention to detail, discretion, and reliability when handling confidential billing information.
• Ability to manage digital documents, mail, calls, and related tools such as Niko, Earth Class Mail, and Aircall.
• Clear communication with remote colleagues and external partners, plus a proactive and flexible approach.
• Ability and willingness to use AI tools in daily work.

Nice to have

• Healthcare or insurance billing experience.

Culture & Benefits

• Remote-first company with team members across the United States and Canada; this role requires regular on-site office presence.
• Company-paid medical, dental, and vision insurance.
• Retirement savings plan with company matching, flexible spending accounts, paid parental leave, and PTO.
• Paid Winter Wonder Week at the end of the year and a remote work stipend.
• Access to AI tools including Claude and ChatGPT, with opportunities for career progression and performance-based advancement.

Hiring process

• Interviews may be recorded and transcribed for evaluation.
• AI tools may be used throughout application review, screening, and assessment, with final decisions made by people.