Manager - Consumer Intelligence & Market Insights

Location: hirify.global Restaurant Support Center, 1 Dave Thomas Blvd, Dublin, Ohio 43017, United States. At least four days per week in the office is required.

Salary: $105,000–$184,000 annually, plus a target annual bonus of 20%.

Company

hirify.global operates a global restaurant brand with more than 7,000 restaurants and a large franchise system.

What you will do

• Lead analysis of longitudinal consumer behavioral data, including traffic, frequency, share of wallet, trial, repeat, and buyer segment performance.
• Develop and optimize automated reporting for business reviews, executive reporting, promotions, test markets, and local performance assessments.
• Translate consumer, sales, transaction, financial, category, and competitive data into actionable business recommendations.
• Partner with Marketing, Finance, Operations, Analytics, Investor Relations, and senior leadership on strategic and analytical initiatives.
• Monitor QSR, burger, fast-casual, convenience-store, and broader foodservice trends, including competitor pricing, menus, marketing, media, and customer behavior.
• Manage consumer segmentation frameworks, macroeconomic analysis, forecasting, external suppliers, and analytics capability development.

Requirements

• Bachelor's degree in Marketing, Analytics, Business, Finance, Economics, or a related field; an MBA is preferred.
• At least 5 years of experience in Consumer Insights, Business Intelligence, Analytics, Category Insights, Market Research, or a related discipline.
• Experience working with large-scale consumer and market datasets, including behavioral, transaction, syndicated, panel, or credit-card data.
• Advanced proficiency with Excel, Power BI, Tableau, SQL, Alteryx, or similar data analysis and visualization tools.
• Experience communicating insights to senior leadership and leading external suppliers, research partners, or analytics vendors.
• Experience building scalable analytics capabilities such as reporting automation, dashboards, segmentation, and consumer insight frameworks.

Culture & Benefits

• Open, flexible, and inclusive workplace culture.
• Benefits for eligible restaurant support roles include parental leave, free EAP sessions, and a company 401(k) match.
• Travel is expected at approximately 10%.
• Work-location arrangements may change subject to managerial approval and business needs.