14 дней назад
Senior Manager, Product Designer (Restaurant Operations)
162 000 - 170 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Manager, Product Designer (Restaurant Operations): Designing operator-facing software for Infinite Kitchen Centers, including kitchen workflows, dispatch, order management, and recipe tooling, with an accent on real-time operational usability, complex workflows, and multi-product systems. Focus on conducting user research and usability testing, building high-fidelity prototypes, and designing for constrained kitchen environments with hardware, network reliability, and speed requirements.
Location: New York, NY, United States
Salary: $162,000–$170,000 per year
Company
is a mealtime platform that operates multi-brand food delivery, pickup, and dining experiences through its Infinite Kitchen Centers.
What you will do
- Design end-to-end experiences across the Infinite Kitchen Center product portfolio, including order display, prep sequencing, kitchen order management, dispatch, marketplace aggregation, recipe and bill-of-materials management, and menu tooling.
- Move between individual products and cross-platform workflows to resolve complex operational handoffs and reduce friction.
- Combine user research, operator feedback, and performance data to guide product design decisions.
- Create high-fidelity designs, interactive prototypes, and design artifacts for effective developer handoff.
- Conduct usability testing and incorporate feedback from operators.
- Partner with product managers, analysts, engineers, and operational stakeholders to improve growth and operational metrics.
Requirements
- 5+ years of experience designing operational, high-stakes, B2B, or internal tools, preferably in logistics, retail operations, field service, restaurants, or warehousing.
- Portfolio demonstrating the design process and work across multiple fidelity levels from start to finish.
- Proficiency in Figma and other interaction design tools.
- Strong visual and typographic skills, with the ability to solve complex user flows and communicate design decisions clearly.
- Experience shipping production designs and collaborating closely with product and engineering teams.
- Ability to design for shared devices, gloved hands, poor lighting, noisy kitchens, hardware constraints, unreliable networks, and high staff turnover.
Culture & Benefits
- Work in a fast-paced, dynamic, and sometimes scrappy environment with cross-functional product and operations teams.
- Equity and a 401(k) are included in the compensation package.
- Medical, dental, and vision plans are available, along with company-paid short- and long-term disability coverage.
- Benefits include paid time off, paid sick leave, paid parental leave, discounted meals, and perks across 's brands.
- Employment eligibility is verified through the federal E-Verify program.
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