Solutions Engineer (Healthcare)

Location: Greater Toronto Area, Canada; hybrid work with attendance at the downtown office twice per week

Salary: CAD 150,000–170,000 annually, depending on experience and expertise; equity and a comprehensive health and benefits package are also included.

Company

hirify.global provides an agentic healthcare operations platform that automates non-clinical workflows for hospitals and clinics and is trusted by more than 900 health systems.

What you will do

• Join customer and prospect sales calls as the technical authority, answering architecture, integration, infrastructure, and product capability questions.
• Lead security reviews with customers and internal Legal and Compliance teams, including questionnaires, spreadsheets, and vendor portals.
• Produce follow-up answers, scoping notes, integration write-ups, statements of work, and other technical documentation.
• Scope product implementations, validate integration assumptions, and identify complexity triggers affecting implementation effort, cost, or pricing.
• Translate customer requirements into internal feature or build requests and coordinate with Engineering, deployments, and forward-deployed engineering.
• Coach Account Executives on technical qualification and collaborate with hospital IT, security, and radiology operations stakeholders.

Requirements

• 5–10 years of experience in a customer-facing technical role such as solutions engineering, sales engineering, solutions architecture, technical account management, or implementation consulting.
• Experience in an early-stage, high-growth environment where speed and flexibility are important.
• Working knowledge of enterprise architecture, hybrid and public cloud, systems, infrastructure, healthcare protocols, identity and access management, and data handling.
• Strong written communication and the ability to create documentation used in purchasing decisions.
• Interest in information security and comfort balancing complex solution design with detailed documentation.
• Must be based in the Greater Toronto Area and able to work from the downtown office twice per week.

Nice to have

• Experience with healthcare organizations and systems, including large Epic installations and provincially integrated environments.
• Understanding of AI safety and quality, including model types, training, bias, hallucination, evaluation criteria, and deterministic guardrails.
• Familiarity with HL7, DICOM, FHIR, imaging, and radiology workflows.
• Exposure to SOC 2, vendor risk assessments, PHIPA, PIPEDA, or HIPAA.

Culture & Benefits

• Customer-facing role with direct mentorship from the Enterprise Architect and a path toward ownership of a business segment.
• Collaboration across Sales, Legal, Compliance, Engineering, deployments, and forward-deployed engineering.
• Equity in the form of stock options.
• Comprehensive health and benefits package.