Staff Software Engineer, Reliability

Location: Seattle, Washington, United States; on-site at least four days per week

Base salary: $203,500–$248,500 USD annually

Company

hirify.global builds AI-powered mobility commerce and recognition technologies for parking, retail, hospitality, and real estate.

What you will do

• Own the reliability posture of the platform, defining reliability practices, metrics, and systems to maintain 99.9%+ uptime.
• Design automatic failover, circuit breakers, retry policies, degraded modes, and local mirrors for critical external dependencies such as Twilio and Stripe.
• Architect active-passive or active-active multi-region deployments with database replication, automated failover, DNS traffic routing, and disaster recovery testing.
• Build observability with Datadog, including APM, logs, metrics correlation, synthetic monitoring, SLO alerting, and customer-impact dashboards.
• Lead incident management, on-call and escalation processes, post-mortems, runbook automation, and MTTR reduction initiatives.
• Drive adoption of resilience patterns such as health checks, graceful degradation, feature flags, rate limiting, backpressure, and chaos engineering.

Requirements

• 8+ years of software engineering, reliability engineering, SRE, or large-scale production operations experience.
• Expertise in multi-region architectures, failover automation, circuit breakers, chaos engineering, and disaster recovery.
• Production observability experience with monitoring, alerting, tracing, and logging systems, specifically Datadog or a similar APM platform.
• Strong distributed-systems and database expertise, including replication, backup and restore, connection pooling, query optimization, and relational and NoSQL databases.
• Production AWS experience with multi-region deployments, load balancing, and DNS-based failover.
• Expert-level Java and/or Scala proficiency, including JVM performance, concurrency, and operational characteristics.
• Ability to work from the Seattle office at least four days per week.

Nice to have

• Scala experience and reliability engineering experience at operationally excellent companies or high-growth startups.
• Incident response leadership, blameless post-mortems, and MTTR reduction experience.
• Chaos engineering with tools such as Chaos Monkey or Gremlin, including game days and failure-injection testing.
• Hyperscale performance optimization, profiling, benchmarking, capacity planning, and system tuning.
• Open-source contributions or technical writing in reliability engineering, distributed systems, or production operations.

Culture & Benefits

• Office-first collaboration model focused on in-person interaction and innovation.
• Inclusive environment where employees are encouraged to contribute ideas.
• Healthcare benefits, 401(k), disability coverage, life insurance, stock options, and bonus plans may be available.
• AI-assisted development tools include GitHub Copilot.