3 дня назад
Loan Sales Specialist (Fintech)
20 - 23$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Loan Sales Specialist (Fintech): Supporting customers through the loan lifecycle, from presenting tailored financing solutions and explaining loan terms to managing collections and compliance with an accent on customer service, sales, and responsible lending. Focus on building customer relationships, handling multi-channel communications, and balancing individual branch goals with regulatory requirements.
Location: Glen Burnie, Maryland, United States; on site
Salary: $20.00–$23.00 per hour, plus performance-based additional compensation.
Company
provides personal loans, credit cards, and other financial products to help customers access responsible credit and improve their financial well-being.
What you will do
- Support customers by understanding their needs and presenting tailored financing solutions.
- Develop and maintain customer relationships throughout the loan process and lifecycle.
- Manage loan servicing and collections activities while following applicable laws and regulations.
- Communicate with customers and internal departments by phone, email, chat, and company systems.
- Explain loan terms and optional insurance products clearly so customers understand their choices.
- Meet individual and branch goals while adapting to changing demands and maintaining efficient service.
Requirements
- High school diploma or GED.
- Availability to work on site in Glen Burnie, Maryland.
- Ability to work Monday through Friday during standard business hours, with occasional extended hours or Saturdays.
- Strong multitasking, communication, empathy, and goal-oriented customer service skills.
Nice to have
- Sales, collections, or customer service experience.
- Bilingual Spanish communication skills.
Culture & Benefits
- Professional development, training, and advancement opportunities toward leadership roles.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% matching 401(k) and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Inclusive workplace focused on career development and community impact.
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