19 дней назад
IT Demand Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Demand Manager (ServiceNow SPM): Managing the structured intake, evaluation, prioritization, and governance of business requirements across Business Services with an accent on stakeholder communication, demand quality, and portfolio alignment. Focus on moderating workshops, preparing portfolio decision templates, maintaining demand data, and developing dashboards, KPIs, and demand management processes.
Location: Hybrid work in Curitiba or Pomerode, Brazil
Company
NETZSCH Group is a German industrial company operating in Analysis and Testing, Grinding and Dispersion, Pumps and Systems, and technology services through Techco.lab.
What you will do
- Receive, classify, and initially evaluate business requirements from Business Services areas.
- Ensure demand data is complete, accurate, and ready for portfolio and project governance.
- Collaborate with business stakeholders, IT business partners, portfolio owners, and project managers.
- Moderate demand workshops and review meetings and prepare decision templates for portfolio boards.
- Maintain the demand database in ServiceNow SPM and create dashboards, reports, and status overviews.
- Develop demand management processes, templates, and KPIs, and train business departments in ServiceNow SPM.
Requirements
- Experience in demand, portfolio, or project management.
- Experience working with international and interdisciplinary teams and managing complex requirements.
- Experience with PMI, PRINCE2, or agile project management frameworks.
- Understanding of business processes and IT system landscapes.
- Ability to create reports, dashboards, and decision templates.
- Excellent English language skills, with strong communication, moderation, analytical, conceptual, intercultural, and diplomatic skills.
Culture & Benefits
- CLT employment contract.
- Hybrid work arrangement in Curitiba or Pomerode.
- Health insurance through Unimed and dental insurance.
- Meal card, PPL, and Quinquênio benefits.
- Equipment, educational subsidy through NETZSCH Academy, OpenEnglish, and GoGood.
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