Solutions Architect – Payments (Pre-Sales)

Location: Sydney or Melbourne, Australia. Approximately 10% travel is anticipated for in-person meetings.

Company

Airwallex provides an AI-native financial operating system and regulated infrastructure for global payments and financial products.

What you will do

• Lead technical discovery and pre-sales activities for strategic enterprise customers, including RFPs, proof-of-concepts, and product demonstrations.
• Design scalable, compliant payment solutions with account executives and cross-functional commercial, product, and engineering teams.
• Build executive relationships and advise stakeholders on technical and operational decisions.
• Own the end-to-end integration journey, supporting onboarding, implementation delivery, API troubleshooting, and successful go-lives.
• Develop solution frameworks, white papers, competitor studies, and technical strategies that support enterprise growth.
• Represent customer insights to Product and Engineering teams, identifying product gaps and market opportunities.

Requirements

• Bachelor’s degree in a STEM discipline with strong academic achievement.
• At least 10 years of experience in a customer-facing engineering role such as Solutions Architect, Solution Consultant, or Sales Engineer within a global software enterprise or payments company.
• Strong executive engagement, relationship-building, organization, time management, and problem-solving skills.
• Ability to understand at least one major programming language, such as PHP, Ruby, Python, JavaScript, or Java.
• Experience integrating RESTful APIs into web applications.
• Ability to work with customers, partners, and engineering teams to develop and implement technical solutions.

Nice to have

• Knowledge of payments or financial services.
• Ability to work independently and develop solutions under ambiguous circumstances.
• Strategic and creative thinking with a proactive approach to technical challenges.

Culture & Benefits

• Work with a global team building financial infrastructure across North America, Europe, the Middle East, and Asia-Pacific.
• Collaborate with commercial leaders, regional GMs, CTO, Product, Engineering, and other cross-functional stakeholders.
• Approximately 10% travel for customer and stakeholder meetings.
• Equal opportunity employment based on merit, qualifications, competence, and talent.