Associate Account Manager, Enterprise (Restaurant)

Location: Chicago, Illinois; hybrid schedule requiring 3 days per week in the office

Salary: $44,800–$56,000 base salary; $56,000–$70,000 OTE with uncapped commission

Company

hirify.global operates a family of restaurant brands and supports franchise partners through account management, marketing, and operational services.

What you will do

• Serve as the day-to-day contact for franchisees and franchise groups.
• Upsell partners on rate increases, marketing opportunities, and new tools and features.
• Maintain accurate account information and sales pipeline data in Salesforce.
• Support quarterly business reviews, strategic client meetings, and weekly client calls.
• Execute regional and individual marketing campaigns, increase revenue, and reduce cancellations.
• Coordinate restaurant trainings, monitor market closures, respond to inbound requests, and route escalations to the appropriate internal teams.

Requirements

• Must be based in the Chicago area and able to work in the office 3 days per week.
• 1–2 years of experience in account management, sales, or working with large clients.
• Bachelor’s degree preferred; high school diploma or GED accepted.
• Strong verbal and written communication, problem-solving, phone outreach, and client relationship skills.
• Strong computer skills and the ability to learn new software quickly.
• Positive, coachable, adaptable, and comfortable working in a fast-paced environment.

Nice to have

• Experience with Salesforce or a similar CRM and Jira.
• Experience working with or selling to restaurant owners.

Culture & Benefits

• Hybrid collaboration model with the option to work in the office up to 5 days per week.
• Competitive compensation with uncapped commission and equity.
• 401(k), medical, dental, and vision plans.
• Company-paid short- and long-term disability coverage, paid time off, vacation, and sick leave.
• Paid parental leave, discounted meals, and perks across the hirify.global family of brands.

Hiring process

• Interview scheduling and candidacy updates are sent by email or text.
• Accommodation requests for the interview process can be communicated to the recruiter.