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13 дней назад

Front of House Manager (Hospitality)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Front of House Manager (Hospitality): Leading guest-facing venue operations and developing front-of-house teams with an accent on hospitality standards, staffing, scheduling, and guest satisfaction. Focus on coaching teams during high-volume shifts, improving performance through business metrics and feedback, and maintaining safety and operational standards in a fast-paced entertainment venue.

Location: Austin, Texas, United States. Onsite role requiring evenings, weekends, holidays, extended hours during peak periods, and work in varying outdoor weather conditions.

Company

hirify.global is a sports entertainment company combining golf, food and beverage, events, and entertainment across high-energy venues.

What you will do

  • Lead the front-of-house guest experience and maintain high standards for service, hospitality, safety, and satisfaction.
  • Supervise, coach, and develop team members through in-the-moment feedback, onboarding, scheduling, delegation, and follow-up.
  • Manage opening and closing procedures, assigned shifts, staffing levels, and venue operations.
  • Use business metrics and guest feedback to improve performance, revenue, and profitability.
  • Support ordering, inventory management, facilities needs, and compliance with operational standards.
  • Maintain a positive, high-energy environment aligned with hirify.global values.

Requirements

  • 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.
  • High school diploma or equivalent.
  • Ability to obtain required licenses and certifications for the location.
  • Must be 21 years of age or older where required by state or local law.
  • Ability to lift and move items up to 50 pounds occasionally and remain active on the venue floor for extended periods.
  • Must be authorized to work in the United States; employment eligibility is verified through Form I-9 and E-Verify.

Culture & Benefits

  • High-energy, high-volume venue environment centered on guest experience and hospitality.
  • Free play and half-price food for qualifying team members.
  • Health, dental, and vision benefits for qualifying team members.
  • 401(k) team member match for qualifying team members.
  • Free mental well-being platform.

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